Shipping policy
At Krisra Living, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below.
Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons, sales events, or unforeseen circumstances, processing times may be slightly extended.
Domestic Shipping (India)
- We ship across India through trusted courier partners.
- Standard delivery timelines are 3–5 business days from the date of dispatch.
- Delivery times may vary depending on the destination, courier service availability, weather conditions, and other factors beyond our control.
International Shipping
- International shipping is available for selected products and locations.
- Delivery timelines vary based on:
- Destination country
- Order quantity and package size
- Customs clearance procedures
- Local courier services
For international orders, shipping charges and estimated delivery timelines will be communicated at the time of order confirmation.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Promotional offers with free shipping may be available from time to time.
Order Tracking
Once your order has been dispatched, you will receive tracking details via email, SMS, or WhatsApp (where applicable).
Delayed or Lost Shipments
While we work with reliable logistics partners, delivery delays may occasionally occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Courier service disruptions
- Customs inspections for international shipments
Krisra Living is not responsible for delays caused by third-party shipping providers, but we will assist in tracking and resolving shipment issues whenever possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Krisra Living shall not be responsible for delays or failed deliveries due to incorrect or incomplete addresses provided at checkout.
Damaged Packages
If your package arrives visibly damaged:
- Take clear photographs of the package before opening.
- Contact us within 48 hours of delivery.
- Share your order number and photographs for review.
Contact Us
Krisra Living
📞 +91 9967866088 / 9167432166
📧 krisraliving@gmail.com
We appreciate your trust and look forward to bringing comfort and quality to your home.